November 28, 2004 09:35PM - Like a fat boy being beaten by a cake...
At some point on Friday my girlfriend did misplace her cell phone, not figuring it would be a huge problem we talked it over and figured we'd visit the Cingular store the following day. Upon entering, per normal sales standards, we were promptly sought out by one of the idling sales associates, we'll call him Paul. After explaining our situation, which was relatively simple. We simply just wanted to get my girlfriend a new phone, we had no intentions of changing any other thing about our service.
Okay, so after Paul explained some options it made some sense to share a plan so we could take advantage of the 'roll-over' option and reduce our over-all monthly bill. "So you can switch my Nokia over to the new account/network, right?", I asked. "No", Paul said, you would have to get a new phone.
So that strikes me as curious, for a company thats not making any huge changes, they sure like to push their current customers around. I guess you can 'raise the bar' as high as you want when your stepping on the backs of your current customers to move that bar higher.
At first the choice was to go with the cheap $40 Nokia, but after some waffling some how we both ended new Motorola phones and left the store $320 lighter. I think that we could both live with the choice we made, but seeing as how we were charged for our phones, plus $20 upgrade fee, then get home to find that this Motorola phone is like moving into the stone age. I've never seen something move so slow, camera or not this thing isn't worth $2.50.
The fact is we were given the ol' flee market con, only to get home and find out we bought junk. This isn't over...
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